ALL QUESTIONS HAVE AN ANSWER
... but if you can't find what you're looking for on this page, you are of course always welcome to contact us for the help you need!
General questions
Our products & services
Payment & delivery
Technical questions
Contact
1. General questions
Can I have a regular job while taking the course?
Absolutely! Many people choose to do the training alongside their regular job. The whole idea behind our courses is that they should suit everyone, regardless of their life situation. That's why you can simply do it at your own pace and keep the security of your regular job during the start-up phase. Or you can go all in from day one – it's up to you!
What can I earn?
Good question! It all depends on what industry you are in and what you will be selling. The advantage for you as a student on our course is that it includes guidance on how to think about pricing in your business.
How do I know if it's for me?
Do you want a change? Then you probably already know the answer.
How many people do you think were born with entrepreneurial experience? The answer is, of course, none. But so many others do it year after year, so of course you can too!
We will teach you everything you need to know along the way. You are not alone.
2. Our products & services
Hur vet jag vilken kurs jag ska välja?
If you do not have a registered company, choose ‘Starting a profitable business – The complete guide’. No experience is necessary for this course; we will guide you through every step from idea to profitable business!
If you have a registered company, we recommend the course ‘Running a company – How to become profitable!’. Here you will get all the help you need to take control of your business and build the future you want.
Once you have completed one of these two courses, you can supplement it with ‘Quick Guide to Accounting’ and/or the course ‘Advertising or Marketing?’ to maximise your efficiency in the company.
Once you have completed these courses, you will have the future at your feet and everything you need in your backpack to get there!
Do I need to take all the courses?
No. If you want to be fully prepared, we recommend one of the basic courses (‘Starting a profitable business – The complete guide’ or ‘Running a company – How to become profitable!’) together with ‘Quick guide to accounting’ and ‘Advertising or marketing?’. A total of three courses will give you all the information you need.
What can I sell when I join your company?
You can sell anything. The courses do not cover niche-specific information, but rather provide you with skills that work regardless of the type of business.
How long is the course expected to last?
We want everyone to have the opportunity to take our courses, so you can simply do them at your own pace, but a suggested time frame is provided for each module. By following the time frames, you can get started efficiently and build your business at a reasonable pace.
When will I have access to the course?
Once you have completed your purchase, you will receive a separate email with login details for the training platform, as well as all other information you need to find your way around and get started.
Please make sure you enter the correct email address when making your purchase. If anything goes wrong, please contact us and we will help you!
Is there anyone to contact if you need help?
Yes! We are there for you every step of the way, and this includes responses from our coaches on weekdays from 8 a.m. to 4 p.m. You can, of course, ask questions whenever you want, but you can expect answers during business hours. You can easily reach us directly on the course platform!
How long will I have access to the course?
You have access to the course forever, so it's convenient for you if you feel like going back to review later, or if you want to keep working at your current job and build your business slowly.
How old is the material in the course?
All material is continuously updated as laws change or as we gain new experience! We always strive for development and continuously educate ourselves, so information that we consider important, interesting, or helpful for our students may be added at any time. Once you have purchased the course, you will of course receive all updates free of charge so that you are always up to date with the latest information!
Is everything in English?
All material is currently avaliable in English, Norweigan, Swedish and Danish. Customer service is also avaliable in the same languages.
Is the material available in other languages?
All material is currently avaliable in English, Norweigan, Swedish and Danish. We are working on more options, stay tuned!
How do I find the course material?
When you purchase your first course from us, you will receive an email with account information where you can choose a password to log in. All courses you purchase from us will then be collected in this login so that you can easily navigate on your computer or mobile device, whenever you want.
3. Payment & delivery
I don't have all the money right now—can I pay in installments?
Yes, you can pay in installments with us. You can choose the payment method that suits you best at checkout.
If I choose to pay in installments, when will I get access to the course?
Regardless of payment method, you will always have access to your course within 24 hours of purchase.
Can I cancel my purchase?
According to the law on distance contracts and contracts outside business premises, digital courses are not covered by the right of withdrawal, which means that you cannot purchase the course and then change your mind.
However, if you complete the entire course and still feel that you did not get the expected value from it, you will of course get your investment back. Contact us within 60 days of completing the course and show that you have actually completed it with all its resources, and we will help you further with our satisfaction guarantee.
How long will I have access to the course material?
As long as you want, i.e. forever. There is no time limit, so you can come back anytime to refresh your memory or check out the latest news on the portal.
4. Technical questions
How do I find my course?
Once you have purchased your course, you will receive an email containing a link that will take you directly to our platform. The first time you log in, you will be asked to choose a password for your account – then you're ready to go!
Do you have an app?
No, at present we have our platform online, but eventually there will also be an app available. Everyone who has purchased a course from us will of course have access to it when it goes live!
Which systems do you recommend?
It depends entirely on what you want to offer on your website. Unfortunately, there is no universal answer; different businesses simply require different systems. In our course “Starting a profitable business – The complete guide,” you will receive tips and guidance on what it takes for you to succeed with your idea.
Contact us
If you have any questions, please feel free to contact us!
info@startsmartacademyprogram.com
We are available on all weekdays except holidays:
MON-FRI: 8 a.m.-4 p.m.
Welcome!